Please ensure Javascript is enabled for purposes of website accessibility
Home 9 FAQ

Frequently Asked Questions

Counselling can be complicated. If you have questions about the process, check here to see if I have an answer to your question.


What is the difference between counselling and psychotherapy?

Counselling and psychotherapy usually mean the same thing, as they have a lot in common. Both terms are used to describe talk-based therapies to help someone address a problem they are dealing with. Problems could include mental illness, mental health problems, relationship issues or any stressor they are dealing with.


Are my counselling sessions private and confidential?

Everything you discuss in counselling is confidential, with a few exceptions. A record of each session is maintained and only you, as the client, has access to the file, without your written consent. There are a few exceptions to this rule, including:

  • If there is reasonable grounds to believe that a child under the age of 16 may be in need of protection
  • If there is reasonable grounds to believe that you or someone else is in imminent danger of harm
  • If there is reasonable grounds to believe a vulnerable adult is in need of protection
  • If there is reasonable grounds to believe a regulated professional you have received care from has caused harm
  • If presented with a court order to release client files.

Are your counselling services covered through extended health benefits?

Social work services are covered under some benefit packages, so check your coverage to see if your benefits will cover counselling with me, as a Registered Social Worker (MSW. RSW). Social Work/counselling expenses are recognized by Canada Revenue Agency (CRA) as a medical expense for income tax purposes.

What is your counselling session rate?

I provide In-person appointments as well as virtual counselling (by phone or video) is also available.

The fee for an individual counselling session is $125.00 and sessions typically run around 50 minutes in length. The fee for each couple session is $150.00.

As a Registered Social Worker, I do not have to charge HST for counselling/psychotherapy. The cost of my services is covered under many health benefits plans, so check to see if your plan covers counselling with a Registered Social Worker (MSW, RSW). Fees must be paid the day the session is delivered and I accept cash, email money transfer or credit card. I have the ability to do direct billing for several insurance companies. For more detailed information about fees, please contact me.

What if I can not attend a scheduled appointment (need to reschedule or cancel)?

Scheduled appointments cancelled less than 24 hours before the start time of the appointment are charged a cancellation fee for the full session fee. There is no cost for any appointments cancelled/rescheduled greater than 24 hours before the scheduled start time.

What is counselling?

Counselling is a specialized service, usually talk-based, that addresses emotional, behavioural, relational, psychosocial and mental health needs of participants. Counselling can reduce emotional distress and increase a person’s ability to feel better about themselves and have healthier relationships. When counselling begins, I will work with you to determine the risks and benefits of counselling and help you create a goal(s) for the sessions. You will have the opportunity to give your informed consent for the work together. I am committed to providing counselling services that are professional, confidential and in a safe and supportive environment.

How can I prepare myself for counselling?

In order to benefit the most from counselling, clients should be an active participant in the counselling process. I will review the risks and benefits of counselling and help you identify what type of counselling plan will be helpful for you. Counselling can be hard work, as it can open up a range of emotions that you may not be used to discussing. You could find it challenging to discuss some issues, but I will help you navigate the new emotions that arise. Don’t worry about knowing what to say during your first session. It is the job of the therapist to lead the conversation and to ask the right questions.

Have a question? Search my site or contact me


Individual Counselling
Single Session

1 Session

  • 50 minutes
  • Payment can be made by cash, e-transfer or credit card
  • A receipt will be provided


Couples Counselling
Single Session

1 Session

  • 50 minutes
  • Payment can be made by cash, e-transfer or credit card
  • A receipt will be provided


Take the First Step

Contact me to schedule a free 15-minute telephone or online video consultation to see if counselling with me is a fit. During the call, we can discuss your challenges and whether I can help you! I’ll answer any questions you might have about myself and my approach, as well as counselling in general. If appropriate, I will also provide you with a few options and resources that might be useful whether or not we decide to work together.